WebEngage

Connect your client's WebEngage with a key they paste, and call its API through Operate As.

Connects by
Pasting a API key
Category
Marketing
Services
1
Tools
Pass-through only
ServiceKey
WebEngagewebengage

Your client also types their webengage license code ().

Connecting

Your client makes a API key in their WebEngage settings and pastes it on their link. Operate As tries it with WebEngage before saving it, and stores it encrypted. See Services connected with an API key.

Check they're connected
curl https://api.operate.as/v1/me/clients \  -H "Authorization: Bearer $OPERATE_AS_API_KEY"
Response
[  {    "id": "6f1c2a7e-...",    "name": "Miller Dental",    "services": [      "webengage"    ]  }]

Permissions

What the client readsPermission it asks for
Use the WebEngage key you paste, with only the access you gave that keyChosen on the provider's screen

Pass-through

WebEngage has no ready-made tools yet. Call any endpoint of its API through Operate As instead, with the client's access attached.

Add the client

In Clients, add your client and select WebEngage. Then send them their link.

Your client connects

They paste a API key from their WebEngage settings.

Find the endpoint

Pick the call from WebEngage's own API docs. Your path is everything after https://api.webengage.com/v1/accounts/{license_code}, with the parts in braces filled in from your client's account.

Send it through Operate As

Use the client's ID, the service key webengage and that path. Your Operate As key goes in Authorization; the client's access is added for you.

See Pass-through requests for the full request and response format.

Call any endpoint
curl "https://api.operate.as/v1/clients/6f1c2a7e-.../webengage/users" \  -H "Authorization: Bearer $OPERATE_AS_API_KEY"
Response
{  "status": 200,  "data": {    "…": "the service's own response"  },  "encoding": "json"}

When access ends

A key works until your client deletes it in WebEngage. They can paste a new one on the same link at any time, and your workflows carry on without changes.

See Keeping access alive and Removing access.

Calls answer, once the key is deleted
{  "status": 401,  "data": {    "…": "the service's own error"  },  "encoding": "json"}