Zoho | Operate As Docs

Website: zoho.com
Connects by: Signing in with Zoho
Category: Spreadsheets and databases, Email, Calendars and meetings, Files and docs, Chat, CRM and sales, Support, Marketing, Analytics and SEO, Projects and tasks, HR and recruiting, Online stores, Accounting, Payments, Developer tools
Services: 31
Tools: Pass-through only

Service	Key	Website	Base URL
Zoho Creator	`zoho-creator`	zoho.com	`https://www.zohoapis.com/creator/v2.1`
Zoho Sheet	`zoho-sheet`	zoho.com	`https://sheet.zoho.com/api/v2`
Zoho Mail	`zoho-mail`	zoho.com	`https://mail.zoho.com/api`
Zoho Bookings	`zoho-bookings`	zoho.com	`https://www.zohoapis.com/bookings/v1/json`
Zoho Calendar	`zoho-calendar`	zoho.com	`https://calendar.zoho.com/api/v1`
Zoho Meeting	`zoho-meeting`	zoho.com	`https://meeting.zoho.com/api/v2`
Zoho Sign	`zoho-sign`	zoho.com	`https://sign.zoho.com/api/v1`
Zoho WorkDrive	`zoho-workdrive`	zoho.com	`https://www.zohoapis.com/workdrive/api/v1`
Zoho Writer	`zoho-writer`	zoho.com	`https://www.zohoapis.com/writer/api/v1`
Zoho Cliq	`zoho-cliq`	zoho.com	`https://cliq.zoho.com/api/v2`
Bigin by Zoho	`zoho-bigin`	zoho.com	`https://www.zohoapis.com/bigin/v2`
Zoho CRM	`zoho-crm`	zoho.com	`https://www.zohoapis.com/crm/v6`
ServiceDesk Plus Cloud	`servicedesk-plus`	manageengine.com	`https://sdpondemand.manageengine.com/api/v3`
Zoho Assist	`zoho-assist`	zoho.com	`https://assist.zoho.com/api/v2`
Zoho Desk	`zoho-desk`	zoho.com	`https://desk.zoho.com/api/v1`
Zoho SalesIQ	`zoho-salesiq`	zoho.com	`https://salesiq.zoho.com/api/v2`
Zoho Campaigns	`zoho-campaigns`	zoho.com	`https://campaigns.zoho.com/api/v1.1`
Zoho Marketing Automation	`zoho-marketing-automation`	zoho.com	`https://marketingautomation.zoho.com/api/v1`
Zoho Analytics	`zoho-analytics`	zoho.com	`https://analyticsapi.zoho.com/restapi/v2`
Zoho FSM	`zoho-fsm`	zoho.com	`https://fsm.zoho.com/fsm/v1`
Zoho Projects	`zoho-projects`	zoho.com	`https://projectsapi.zoho.com/restapi`
Zoho Sprints	`zoho-sprints`	zoho.com	`https://sprintsapi.zoho.com/zsapi`
Zoho People	`zoho-people`	zoho.com	`https://people.zoho.com/people/api`
Zoho Recruit	`zoho-recruit`	zoho.com	`https://recruit.zoho.com/recruit/v2`
Zoho Inventory	`zoho-inventory`	zoho.com	`https://www.zohoapis.com/inventory/v1`
Zoho Books	`zoho-books`	zoho.com	`https://www.zohoapis.com/books/v3`
Zoho Expense	`zoho-expense`	zoho.com	`https://www.zohoapis.com/expense/v1`
Zoho Invoice	`zoho-invoice`	zoho.com	`https://www.zohoapis.com/invoice/v3`
Zoho Billing	`zoho-billing`	zoho.com	`https://www.zohoapis.com/billing/v1`
Site24x7	`site24x7`	site24x7.com	`https://www.site24x7.com/api`
Zoho Vault	`zoho-vault`	zoho.com	`https://vault.zoho.com/api/rest/json/v1`

Connecting

Your client presses Connect on their link and approves on Zoho's own screen. Operate As never sees their password.

Check they're connected

curl https://api.operate.as/v1/me/clients \
  -H "Authorization: Bearer $OPERATE_AS_API_KEY"

curl https://api.operate.as/v1/me/clients \  -H "Authorization: Bearer $OPERATE_AS_API_KEY"

Response

[
  {
    "id": "6f1c2a7e-...",
    "name": "Miller Dental",
    "services": [
      "zoho-creator",
      "zoho-sheet",
      "zoho-mail",
      "zoho-bookings",
      "zoho-calendar",
      "zoho-meeting",
      "zoho-sign",
      "zoho-workdrive",
      "zoho-writer",
      "zoho-cliq",
      "zoho-bigin",
      "zoho-crm",
      "servicedesk-plus",
      "zoho-assist",
      "zoho-desk",
      "zoho-salesiq",
      "zoho-campaigns",
      "zoho-marketing-automation",
      "zoho-analytics",
      "zoho-fsm",
      "zoho-projects",
      "zoho-sprints",
      "zoho-people",
      "zoho-recruit",
      "zoho-inventory",
      "zoho-books",
      "zoho-expense",
      "zoho-invoice",
      "zoho-billing",
      "site24x7",
      "zoho-vault"
    ]
  }
]

[  {    "id": "6f1c2a7e-...",    "name": "Miller Dental",    "services": [      "zoho-creator",      "zoho-sheet",      "zoho-mail",      "zoho-bookings",      "zoho-calendar",      "zoho-meeting",      "zoho-sign",      "zoho-workdrive",      "zoho-writer",      "zoho-cliq",      "zoho-bigin",      "zoho-crm",      "servicedesk-plus",      "zoho-assist",      "zoho-desk",      "zoho-salesiq",      "zoho-campaigns",      "zoho-marketing-automation",      "zoho-analytics",      "zoho-fsm",      "zoho-projects",      "zoho-sprints",      "zoho-people",      "zoho-recruit",      "zoho-inventory",      "zoho-books",      "zoho-expense",      "zoho-invoice",      "zoho-billing",      "site24x7",      "zoho-vault"    ]  }]

Permissions

Zoho Creator

What the client reads	Permission it asks for
See your Creator apps	`ZohoCreator.meta.application.READ`
See the records in your app reports	`ZohoCreator.report.READ`
Add records through your app forms	`ZohoCreator.form.CREATE`

Zoho Sheet

What the client reads	Permission it asks for
See the data in your spreadsheets	`ZohoSheet.dataAPI.READ`
Change the data in your spreadsheets	`ZohoSheet.dataAPI.UPDATE`

Zoho Mail

What the client reads	Permission it asks for
See your mail accounts	`ZohoMail.accounts.READ`
Read, send and organize your email	`ZohoMail.messages.ALL`

Zoho Bookings

What the client reads	Permission it asks for
See and book your appointments	`zohobookings.data.CREATE`

Zoho Calendar

What the client reads	Permission it asks for
See and change your calendars	`ZohoCalendar.calendar.ALL`
See and change your events	`ZohoCalendar.event.ALL`

Zoho Meeting

What the client reads	Permission it asks for
See your Zoho Meeting account	`ZohoMeeting.manageOrg.READ`
See your meetings	`ZohoMeeting.meeting.READ`
Schedule meetings	`ZohoMeeting.meeting.CREATE`
See your webinars	`ZohoMeeting.webinar.READ`

Zoho Sign

What the client reads	Permission it asks for
See, send and manage documents for signature	`ZohoSign.documents.ALL`

Zoho WorkDrive

What the client reads	Permission it asks for
See your WorkDrive teams	`WorkDrive.team.READ`
See, add and change your files and folders	`WorkDrive.files.ALL`

Zoho Writer

What the client reads	Permission it asks for
See, create and change your documents	`ZohoWriter.documentEditor.ALL`
Fill document templates with your data	`ZohoWriter.merge.ALL`

Zoho Cliq

What the client reads	Permission it asks for
See your Cliq channels	`ZohoCliq.Channels.READ`
Post messages to your channels	`ZohoCliq.Webhooks.CREATE`

Bigin by Zoho

What the client reads	Permission it asks for
See and change your contacts, companies and deals	`ZohoBigin.modules.ALL`
See your Bigin users	`ZohoBigin.users.READ`

Zoho CRM

What the client reads	Permission it asks for
See and change your CRM records	`ZohoCRM.modules.ALL`
See your CRM users	`ZohoCRM.users.READ`
See your CRM settings and fields	`ZohoCRM.settings.READ`

ServiceDesk Plus Cloud

What the client reads	Permission it asks for
See and change your service requests	`SDPOnDemand.requests.ALL`
See your assets	`SDPOnDemand.assets.READ`
See your service desk's settings	`SDPOnDemand.setup.READ`

Zoho Assist

What the client reads	Permission it asks for
See your Assist account	`ZohoAssist.userapi.READ`
Start remote support sessions	`ZohoAssist.sessionapi.CREATE`
See your unattended computers	`ZohoAssist.unattended.computer.READ`
See your session reports	`ZohoAssist.reportapi.READ`

Zoho Desk

What the client reads	Permission it asks for
See and change your tickets	`Desk.tickets.ALL`
See your customers	`Desk.contacts.READ`
See your help desk's settings	`Desk.basic.READ`

Zoho SalesIQ

What the client reads	Permission it asks for
See your SalesIQ portals	`SalesIQ.portals.READ`
See your chat conversations	`SalesIQ.conversations.READ`

Zoho Campaigns

What the client reads	Permission it asks for
See, make and send your email campaigns	`ZohoCampaigns.campaign.ALL`
See and change your mailing lists and contacts	`ZohoCampaigns.contact.ALL`

Zoho Marketing Automation

What the client reads	Permission it asks for
See and change your campaigns	`ZohoMarketingAutomation.campaign.ALL`
See and change your leads and lists	`ZohoMarketingAutomation.lead.ALL`

Zoho Analytics

What the client reads	Permission it asks for
See your workspaces, tables and reports	`ZohoAnalytics.metadata.read`
See the data in your reports	`ZohoAnalytics.data.read`

Zoho FSM

What the client reads	Permission it asks for
See and change your work orders, jobs and customers	`ZohoFSM.modules.ALL`

Zoho Projects

What the client reads	Permission it asks for
See your Zoho Projects portals	`ZohoProjects.portals.READ`
See and change your projects	`ZohoProjects.projects.ALL`
See and change tasks in your projects	`ZohoProjects.tasks.ALL`

Zoho Sprints

What the client reads	Permission it asks for
See your workspaces	`ZohoSprints.teams.READ`
See your projects	`ZohoSprints.projects.READ`
See your sprints	`ZohoSprints.sprints.READ`
See your work items	`ZohoSprints.items.READ`
Add work items	`ZohoSprints.items.CREATE`
Change work items	`ZohoSprints.items.UPDATE`

Zoho People

What the client reads	Permission it asks for
See and change your HR forms and records	`ZOHOPEOPLE.forms.ALL`
See and change your employee records	`ZOHOPEOPLE.employee.ALL`

Zoho Recruit

What the client reads	Permission it asks for
See and change your candidates, job openings and interviews	`ZohoRecruit.modules.ALL`

Zoho Inventory

What the client reads	Permission it asks for
See and change your items, stock and orders	`ZohoInventory.fullaccess.all`

Zoho Books

What the client reads	Permission it asks for
See and change your books: invoices, bills, customers and payments	`ZohoBooks.fullaccess.all`

Zoho Expense

What the client reads	Permission it asks for
See and change your expenses, reports and trips	`ZohoExpense.fullaccess.ALL`

Zoho Invoice

What the client reads	Permission it asks for
See and change your invoices, estimates, customers and payments	`ZohoInvoice.fullaccess.all`

Zoho Billing

What the client reads	Permission it asks for
See and change your plans, subscriptions and customers	`ZohoSubscriptions.fullaccess.all`

Site24x7

What the client reads	Permission it asks for
See and change your monitors and their settings	`Site24x7.Admin.All`
See your monitoring reports and status	`Site24x7.Reports.Read`
Manage maintenance windows and status page announcements	`Site24x7.Operations.All`
See your account and license	`Site24x7.Account.Read`

Zoho Vault

What the client reads	Permission it asks for
See your passwords and folders	`ZohoVault.secrets.READ`
Add passwords and folders	`ZohoVault.secrets.CREATE`
Change your passwords and folders	`ZohoVault.secrets.UPDATE`
See your Vault users and groups	`ZohoVault.user.READ`

Pass-through

Zoho has no ready-made tools yet. Call any endpoint of its API through Operate As instead, with the client's access attached.

Add the client

In Clients, add your client and select Zoho Creator, Zoho Sheet, Zoho Mail, Zoho Bookings, Zoho Calendar, Zoho Meeting, Zoho Sign, Zoho WorkDrive, Zoho Writer, Zoho Cliq, Bigin by Zoho, Zoho CRM, ServiceDesk Plus Cloud, Zoho Assist, Zoho Desk, Zoho SalesIQ, Zoho Campaigns, Zoho Marketing Automation, Zoho Analytics, Zoho FSM, Zoho Projects, Zoho Sprints, Zoho People, Zoho Recruit, Zoho Inventory, Zoho Books, Zoho Expense, Zoho Invoice, Zoho Billing, Site24x7 and Zoho Vault. Then send them their link.

Your client connects

They sign in with Zoho and approve.

Find the endpoint

Pick the call from Zoho's own API docs. Your path is everything after https://www.zohoapis.com/creator/v2.1.

Send it through Operate As

Use the client's ID, the service key zoho-creator and that path. Your Operate As key goes in Authorization; the client's access is added for you.

See Pass-through requests for the full request and response format.

Call any endpoint

curl "https://api.operate.as/v1/clients/6f1c2a7e-.../zoho-creator/meta/applications" \
  -H "Authorization: Bearer $OPERATE_AS_API_KEY"

curl "https://api.operate.as/v1/clients/6f1c2a7e-.../zoho-creator/meta/applications" \  -H "Authorization: Bearer $OPERATE_AS_API_KEY"

Response

{
  "status": 200,
  "data": {
    "…": "the service's own response"
  },
  "encoding": "json"
}

{  "status": 200,  "data": {    "…": "the service's own response"  },  "encoding": "json"}

When access ends

Operate As renews the sign-in before it runs out and checks it daily. If Zoho refuses to renew it, the service shows Expired, you're alerted, and your client reconnects from the same link.

See Keeping access alive and Removing access.

Calls answer

HTTP/1.1 409 Conflict
Content-Type: application/json

{
  "detail": "Miller Dental's Zoho access ended. Send them their link to reconnect."
}

HTTP/1.1 409 ConflictContent-Type: application/json{  "detail": "Miller Dental's Zoho access ended. Send them their link to reconnect."}

Your webhook receives

{
  "id": "evt_3f9a1c…",
  "type": "connection.expired",
  "createdAt": "2026-10-16T08:00:00+00:00",
  "data": {
    "clientId": "6f1c2a7e-...",
    "clientName": "Miller Dental",
    "provider": "zoho",
    "services": [
      "zoho-creator",
      "zoho-sheet",
      "zoho-mail",
      "zoho-bookings",
      "zoho-calendar",
      "zoho-meeting",
      "zoho-sign",
      "zoho-workdrive",
      "zoho-writer",
      "zoho-cliq",
      "zoho-bigin",
      "zoho-crm",
      "servicedesk-plus",
      "zoho-assist",
      "zoho-desk",
      "zoho-salesiq",
      "zoho-campaigns",
      "zoho-marketing-automation",
      "zoho-analytics",
      "zoho-fsm",
      "zoho-projects",
      "zoho-sprints",
      "zoho-people",
      "zoho-recruit",
      "zoho-inventory",
      "zoho-books",
      "zoho-expense",
      "zoho-invoice",
      "zoho-billing",
      "site24x7",
      "zoho-vault"
    ],
    "reconnectUrl": "https://…"
  }
}

{  "id": "evt_3f9a1c…",  "type": "connection.expired",  "createdAt": "2026-10-16T08:00:00+00:00",  "data": {    "clientId": "6f1c2a7e-...",    "clientName": "Miller Dental",    "provider": "zoho",    "services": [      "zoho-creator",      "zoho-sheet",      "zoho-mail",      "zoho-bookings",      "zoho-calendar",      "zoho-meeting",      "zoho-sign",      "zoho-workdrive",      "zoho-writer",      "zoho-cliq",      "zoho-bigin",      "zoho-crm",      "servicedesk-plus",      "zoho-assist",      "zoho-desk",      "zoho-salesiq",      "zoho-campaigns",      "zoho-marketing-automation",      "zoho-analytics",      "zoho-fsm",      "zoho-projects",      "zoho-sprints",      "zoho-people",      "zoho-recruit",      "zoho-inventory",      "zoho-books",      "zoho-expense",      "zoho-invoice",      "zoho-billing",      "site24x7",      "zoho-vault"    ],    "reconnectUrl": "https://…"  }}