WhatsApp Business

WhatsApp Business: send messages and templates, and manage numbers

Connects by
Signing in with Meta
Category
Chat
Part of
Meta
Tools
4
ServiceKey
WhatsApp Businesswhatsapp

Connecting

Your client presses Connect on their link and approves on Meta's own screen. Operate As never sees their password.

Check they're connected
curl https://api.operate.as/v1/me/clients \  -H "Authorization: Bearer $OPERATE_AS_API_KEY"
Response
[  {    "id": "6f1c2a7e-...",    "name": "Miller Dental",    "services": [      "whatsapp"    ]  }]

Permissions

What the client readsPermission it asks for
See the business accounts your WhatsApp numbers belong tobusiness_management
See and manage your WhatsApp numbers and message templateswhatsapp_business_management
Send and receive WhatsApp messages as your businesswhatsapp_business_messaging

Tools

Install WhatsApp Business's typed package for your language:

pip install operate-as-whatsapp
Run whatsapp.create_message_template
curl -X POST https://api.operate.as/v1/actions/whatsapp.create_message_template \  -H "Authorization: Bearer $OPERATE_AS_API_KEY" \  -H "Content-Type: application/json" \  -d '{    "clientId": "6f1c2a7e-...",    "input": {      "waba_id": "<waba_id>"    }  }'

Shows the required inputs. Every input, with its JSON Schema: GET /v1/actions/whatsapp.create_message_template

Response
{  "status": 200,  "data": {    "…": "the service's own response"  },  "encoding": "json"}

Pass-through

Paths continue from https://graph.facebook.com/v23.0. Your Operate As key goes in Authorization; the client's access is added for you.

See Pass-through requests for the full request and response format.

Call any endpoint
curl "https://api.operate.as/v1/clients/6f1c2a7e-.../whatsapp/..." \  -H "Authorization: Bearer $OPERATE_AS_API_KEY"
Response
{  "status": 200,  "data": {    "…": "the service's own response"  },  "encoding": "json"}

When access ends

Operate As renews the sign-in before it runs out and checks it daily. If Meta refuses to renew it, the service shows Expired, you're alerted, and your client reconnects from the same link.

See Keeping access alive and Removing access.

Calls answer
HTTP/1.1 409 ConflictContent-Type: application/json{  "detail": "Miller Dental's Meta access ended. Send them their link to reconnect."}
Your webhook receives
{  "id": "evt_3f9a1c…",  "type": "connection.expired",  "createdAt": "2026-10-16T08:00:00+00:00",  "data": {    "clientId": "6f1c2a7e-...",    "clientName": "Miller Dental",    "provider": "meta",    "services": [      "whatsapp"    ],    "reconnectUrl": "https://…"  }}